Dear all,
Interested to provide network and systems management services to a customer in Loyang area? Read on!
Job Scope:
(a) Ensure systems and products are properly configured and maintained by performing service; infrastructure operations activities according to customer requirements.
(b) Provide proactive fault monitoring and first level incident management for the entire set of products supported in the Command Centre. The products are, but not limited to: Bag Manager, Bag Message, FastCheck, Web Checkin, CUTE/CUSS, Network, Voice, server environments (Intel, UX), Oracle and SQL database.
Requirements:
(a) Willing to work 12-hour shifts (including weekends and PH)
(b) Diploma in Computer Science, Data Communications, Electrical Engineering (or equivalent), with:
- Strong knowledge in EMC-SMARTS, CA CEM at operator level is advantageous
- Certification in Cisco, Avaya, AIX, Solaris would be an asset
- Experience with cluster environment (especially AIX HACMP) would be an asset
- Experience with MQSeries (or other message queuing system) would be an asset
- Experience with SQL / Oracle database environments would be an asset
- 1 to 3 years experience of troubleshooting network protocols; IP on Switched Ethernet and Token Ring, as well as WAN protocols; X.25, frame relay, MPLS, WAN, and LAN.
- Experience with Cisco routers and switches (latest models) is a must, Other experience with product like Juniper WOC, Voice service technologies such as Nortel and Avaya, IPSec and firewalls would be an asset
- Knowledge and/or experience with multi-tasking operating systems (OS2/Solaris/Aix/Linux/Windows) would be an asset
- Knowledge of Airport/Airline Operations would be beneficial
- Experience in customer services / helpdesk environment
- Network management experience with application like HP Openview, SNMP agents, InfoVista, EMC SMARTS, Netcool, etc. is a must.
(c) Knowledge and Skills:
- Customer Focused
- Good team player
- Adaptable
- Strong Communication skills
- Innovative
- Integrity
- Ability to work in a multicultural and international environment.
- Analytically minded with the ability to work as part of a team.
- Good interpersonal relationship skills.
- Excellent verbal and written communication skills in English.
The company is willing to take in fresh poly grads and training will be provided. Shift allowances and growth bonuses are also provided.
Interested students/alumni, please send an email to outsidethelt@gmail.com.
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